GridSentinel is a product of Foundry05 Pty Ltd (ACN 696 646 769), a company registered in Australia ("we", "us", "our", "GridSentinel").
GridSentinel is a battery automation platform that connects to your home battery system and uses electricity price signals from Amber Electric to automate charging, discharging, and export decisions. GridSentinel currently supports Tesla Powerwall, Sigenergy, and FoxESS battery systems, with additional manufacturers to be supported in future.
These Terms of Service ("Terms") form a binding agreement between you and Foundry05 Pty Ltd. By creating an account, accessing, or using GridSentinel in any way, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use GridSentinel.
These Terms should be read together with our Privacy Policy, which describes how we collect, use, and protect your personal information.
"Service" means the GridSentinel platform, including the mobile application, web interface, automation engine, and all related software and services.
"Battery System" means your home battery, inverter, and associated energy storage hardware from a supported manufacturer (currently Tesla Powerwall, Sigenergy, and FoxESS).
"Automation" means any automated decision or command initiated by GridSentinel to control your Battery System, including charging, discharging, exporting, curtailing, or holding.
"Manual Override" means a command you issue directly through the GridSentinel interface to control your Battery System for a specified duration.
"Third-Party Services" means external platforms and APIs that GridSentinel connects to on your behalf, including Amber Electric, Tesla Fleet API, Sigenergy Cloud, FoxESS Cloud, and any future integrations.
"Safety Guardrails" means the protective measures built into GridSentinel, including debounce intervals, cooldown periods, daily intervention caps, and minimum battery reserve levels.
"ACL" means the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
3. Eligibility
To use GridSentinel, you must:
Be at least 18 years of age
Be located in Australia
Hold an active Amber Electric account with access to the National Electricity Market (NEM) wholesale spot market
Own or have lawful authority to control a compatible Battery System installed at your premises
Have the legal authority to grant GridSentinel access to your Battery System and your Amber Electric account
Have your Battery System installed and commissioned by a licensed electrician in accordance with manufacturer specifications and applicable Australian Standards
By using GridSentinel, you represent and warrant that you meet all of the above eligibility requirements.
4. Nature of the Service
4.1 What GridSentinel is
GridSentinel is an automation tool that acts on your behalf to manage your Battery System based on electricity price signals. The Service:
Connects to the Amber Electric API using your API key to read live wholesale electricity prices and forecasts
Connects to your Battery System's cloud API (Tesla Fleet API, Sigenergy Cloud, FoxESS Cloud, or other supported platforms) using credentials you provide
Makes automated decisions at regular intervals about whether to export battery energy to the grid, charge from the grid, curtail solar export, or take no action
Provides Manual Override controls that allow you to directly command your Battery System
Logs each decision, command, and mode change for your review
4.2 What GridSentinel is not
GridSentinel is not any of the following:
A financial advisor, financial product, or financial service
An electricity retailer or energy provider
A licensed electrical contractor or electrician
A battery manufacturer, installer, or warranty provider
A substitute for professional advice from a qualified electrician, energy consultant, or financial advisor
Nothing in the Service constitutes financial advice. You should make your own assessment of the financial implications of using battery automation.
4.3 How battery commands work
GridSentinel sends commands to your Battery System via the manufacturer's cloud API. All battery commands are ultimately executed by the manufacturer's firmware and hardware, not directly by GridSentinel. GridSentinel requests a mode change or action; your Battery System's own software determines how that request is carried out. GridSentinel has no direct electrical connection to, or low-level control over, your Battery System.
4.4 Safety Guardrails
GridSentinel implements Safety Guardrails designed to reduce the risk of excessive cycling and unintended behaviour. These include:
Debounce intervals to prevent rapid successive commands
Cooldown periods between mode transitions
Daily intervention caps to limit the number of automated actions per day
Minimum battery reserve levels to retain a baseline charge
Important: These Safety Guardrails are supplementary protective measures only. They do not replace, override, or substitute for the safety systems, protections, and operational limits built into your Battery System by its manufacturer. You must not rely on GridSentinel's Safety Guardrails as a primary safety mechanism.
5. Your Authorisation and Consent
5.1 Third-party access authorisation
By connecting your accounts and credentials to GridSentinel, you expressly authorise GridSentinel to:
Access the Amber Electric API on your behalf to retrieve electricity pricing data
Access your Battery System's cloud API on your behalf to read system status and telemetry
Send commands to your Battery System via its cloud API to execute Automations and Manual Overrides
Store the credentials necessary to maintain these connections
These authorisations remain in effect until you revoke them by disconnecting the relevant account in your GridSentinel settings, deleting your GridSentinel account, or contacting us at hello@gridsentinel.app.
5.2 Automation consent
By enabling Automations, you consent to GridSentinel making decisions about your Battery System's operating mode without requiring your approval for each individual action. You understand that these decisions are made automatically based on your configured settings and live price data, and that they may result in your battery charging from or discharging to the grid at times and prices that may not always be financially optimal.
6. Your Responsibilities
You are responsible for:
Providing accurate, current credentials (Amber API key, Tesla OAuth tokens, Sigenergy credentials, FoxESS credentials, or other manufacturer credentials as applicable) and updating them promptly if they change
Configuring automation thresholds and settings that reflect your actual preferences, risk tolerance, and financial situation
Verifying that the Automations you configure are suitable for your specific installation, tariff structure, local regulations, and personal circumstances
Ensuring your Battery System is properly installed, commissioned, and maintained by a licensed electrician in accordance with manufacturer specifications
Complying with your Distribution Network Service Provider's (DNSP) export limit and connection conditions at all times
Ensuring your use of Third-Party Services through GridSentinel complies with those services' own terms and conditions, including Amber Electric's API terms
Reviewing your battery manufacturer's warranty terms and understanding how automated cycling may affect warranty coverage
Not using GridSentinel for any unlawful purpose or in a manner that violates the terms of your electricity retailer, DNSP, or battery manufacturer
Notifying us promptly if your credentials are compromised, your Battery System changes, or you become aware of any issue with the Service
Monitoring the outcomes of Automations and Manual Overrides and adjusting your settings if results do not meet your expectations
GridSentinel does not replace the advice or recommendations of your battery manufacturer, your installer, or a licensed electrician. If you are unsure whether automated battery control is appropriate for your installation, consult a qualified professional before using the Service.
7. Automation, Financial, and Battery Risks
Please read this section carefully before using GridSentinel.
7.1 No guarantee of savings or financial outcomes
GridSentinel makes automated decisions based on live electricity spot prices. Spot prices are highly volatile and can change dramatically within minutes. You acknowledge and agree that:
GridSentinel does not guarantee that you will achieve any particular financial savings, earnings, or return on investment
Automated decisions are based on price signals and your configured thresholds - they are not guaranteed to result in financial gain in any given period
Past performance of the Service, including any savings estimates or historical results shown in the app, is not indicative of future results
Electricity spot prices can be negative, meaning exporting energy to the grid may cost you money - GridSentinel includes curtailment protection, but this protection cannot be guaranteed to operate in all circumstances (for example, during service outages, network errors, or battery connectivity loss)
7.2 Battery health and warranty
You acknowledge and agree that:
Battery degradation is a real cost. Frequent charge and discharge cycles reduce battery lifespan. While GridSentinel implements daily intervention caps as a safeguard, you are responsible for understanding your battery's warranty terms, cycle limitations, and degradation characteristics.
Automated commands may affect your warranty. Automated charge and discharge commands initiated through GridSentinel may affect or void your battery manufacturer's warranty. It is your responsibility to review your battery warranty terms and assess this risk before enabling Automation. GridSentinel accepts no liability for warranty claims arising from your use of the Service.
Manufacturer recommendations take precedence. If your battery manufacturer's documentation or warranty terms conflict with the operation of GridSentinel, you should follow the manufacturer's recommendations and adjust or disable GridSentinel accordingly.
7.3 Connectivity and availability
The Service depends on the continuous availability of multiple systems, including our own servers, your home internet connection, and Third-Party Services. You acknowledge that:
Connectivity outages - including outages of our cloud infrastructure, the Amber Electric API, manufacturer cloud APIs (Tesla, Sigenergy, FoxESS), or your home internet - will cause GridSentinel to stop operating until connectivity is restored
During outages, your Battery System will remain in whatever operating mode it was last set to
We do not guarantee any particular level of uptime or availability
7.4 Export limits and network compliance
Your export limit is set by your DNSP and installer. GridSentinel does not verify or enforce your DNSP export limit. It is your responsibility to ensure your export limit is correctly configured on your inverter. Exceeding your DNSP export limit may result in disconnection, financial penalties, or other action by your network operator.
8. Third-Party Services
GridSentinel integrates with Third-Party Services to provide the Service. You acknowledge and agree that:
Your use of Third-Party Services is governed by their respective terms of service and privacy policies, which are separate from these Terms
We are not responsible for the availability, accuracy, reliability, or conduct of any Third-Party Service
Changes made by third-party providers to their APIs, platforms, terms of service, or pricing may affect, limit, or prevent GridSentinel's features from operating as expected - we will make reasonable efforts to adapt to such changes but cannot guarantee uninterrupted compatibility
We do not warrant that your use of your Amber Electric API key through GridSentinel complies with Amber's terms of service, and we accept no liability if Amber restricts or revokes your API access as a result of using GridSentinel
If a Third-Party Service becomes unavailable or changes its terms in a way that prevents us from providing part or all of the Service, we may need to modify or discontinue the affected features
9. Subscription and Billing
Note: Subscription pricing and billing terms are not yet finalised. This section will be updated before paid plans are introduced. You will be notified of any changes in accordance with Section 18 of these Terms.
GridSentinel may be offered on a free, trial, or paid subscription basis
If paid plans are introduced, subscription fees, billing frequency, and payment terms will be communicated to you in advance
You will not be charged without your affirmative consent to a paid plan
Refund and cancellation policies will be set out at the time paid plans are introduced and will comply with the ACL
10. Early Access and Service Changes
GridSentinel may be released in early access, beta testing, or limited-availability periods while features and integrations are still being refined. During these periods:
The Service may contain bugs, limitations, or unexpected behaviour
Features may change, be added, or be removed without notice
We may need to take the Service offline for maintenance, updates, or infrastructure changes
Performance, reliability, and accuracy may not reflect what we aim to deliver in the production release
If we discontinue the Service, we will provide at least 7 days notice by email where reasonably practicable, except where discontinuation is required due to a breach of these Terms, a security incident, or circumstances beyond our reasonable control
Your feedback is valuable and helps improve the Service. By providing feedback, you grant us a non-exclusive, royalty-free, perpetual licence to use that feedback to improve GridSentinel.
11. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
To cancel your service contract with us
To a refund for the unused portion of any fees paid
You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time.
Nothing in these Terms is intended to exclude, restrict, or modify any right or remedy, or any guarantee, condition, or warranty implied or imposed by the ACL or any other applicable law that cannot lawfully be excluded or limited. If any term of these Terms is inconsistent with a right conferred by the ACL that cannot be excluded, the ACL prevails to the extent of the inconsistency.
12. Limitation of Liability
Subject to Section 11 (Australian Consumer Law) and to the maximum extent permitted by law:
Cap on liability. Our total aggregate liability to you for any and all claims arising out of or relating to these Terms or the Service (whether in contract, tort, under statute, or otherwise) is limited to the greater of: (a) AUD $100, or (b) the total fees you have actually paid for the Service in the 12 months immediately preceding the event giving rise to the claim. If you are using the Service on a free or trial basis, our total liability is limited to AUD $100.
Exclusion of consequential loss. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of earnings or anticipated savings, loss of energy revenue, battery damage or degradation, costs of inverter or battery replacement, data loss, or any financial loss arising from automated or manual battery dispatch decisions.
Third-party outages. We are not liable for losses arising from outages, errors, or changes at Third-Party Services (including Amber Electric, Tesla, Sigenergy, FoxESS, our cloud infrastructure provider, or your DNSP).
Matters beyond reasonable control. We are not liable for losses arising from events outside our reasonable control, including failures of third-party APIs, internet outages, power grid events, acts of government, or natural disasters.
13. Disclaimer
Subject to Section 11 (Australian Consumer Law), and except for any guarantees, conditions, or warranties that cannot lawfully be excluded:
We do not warrant that the Service will be uninterrupted, error-free, or available at any particular time
We do not warrant that Automations will result in financial savings, earnings, or any particular outcome
We do not warrant that the Service will be compatible with all Battery Systems, firmware versions, or future manufacturer updates
We do not warrant the accuracy or completeness of any data shown in the Service, including savings estimates, price forecasts, or telemetry readings
We do not warrant that the Safety Guardrails will prevent all forms of unintended battery behaviour
We make no representation about the suitability of the Service for your particular installation, tariff, or circumstances
14. Force Majeure
We are not liable for any delay or failure to provide the Service caused by circumstances beyond our reasonable control, including but not limited to: failure or degradation of Third-Party Services (Amber Electric, Tesla, Sigenergy, FoxESS, or others); cloud infrastructure outages; internet or telecommunications disruptions; power grid events or outages; acts of government or regulatory authority; cyber attacks; or natural disasters. Our obligations under these Terms will be suspended for the duration of the force majeure event, and the Service will resume when the relevant circumstance has passed.
15. Account Suspension and Termination
15.1 Termination by you
You may stop using the Service and delete your account at any time through the GridSentinel app or by contacting us at hello@gridsentinel.app. Upon account deletion:
GridSentinel will immediately stop sending commands to your Battery System
Your Battery System will remain in whatever mode it was last set to - you should confirm your battery is in an appropriate operating mode after disconnecting
Your personal data will be handled as described in our Privacy Policy
Operational records (including decision logs) may be retained for up to 24 months after deletion as described in our Privacy Policy
15.2 Suspension or termination by us
We may suspend or terminate your access to GridSentinel, with or without notice, if:
You breach these Terms
We reasonably suspect misuse, fraud, or unauthorised access
Your use of the Service poses a risk to other users, to Third-Party Services, or to the integrity of the Service
We are required to do so by law or by a regulatory authority
We discontinue the Service (subject to the notice provisions in Section 10)
Where practicable, we will provide you with notice and an opportunity to rectify any breach before terminating your account, unless the circumstances require immediate action.
16. Indemnity
To the maximum extent permitted by law, you agree to indemnify and hold harmless Foundry05 Pty Ltd and its directors, officers, employees, and agents from and against any claim, loss, damage, liability, or expense (including reasonable legal fees) arising from or in connection with:
Your breach of these Terms
Your breach of your DNSP's connection conditions or export limit
Your breach of your electricity retailer's terms, including Amber Electric's API terms of service
Your breach of your battery manufacturer's terms of use or warranty conditions
Your use of Manual Override controls
Any claim by a third party arising from your use of GridSentinel
This indemnity does not apply to the extent that the relevant claim, loss, or damage was caused by our negligence or wilful misconduct, or to the extent that this indemnity is prohibited by the ACL or other applicable law.
17. Intellectual Property
GridSentinel and all associated software, algorithms, automation logic, interfaces, designs, and documentation are owned by Foundry05 Pty Ltd or its licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial purposes in accordance with these Terms.
You must not:
Copy, modify, distribute, sell, or lease any part of the Service
Reverse engineer, decompile, or disassemble the Service or attempt to extract its source code
Use the Service to build a competing product or service
Remove, alter, or obscure any proprietary notices in the Service
18. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will:
Notify you by email or in-app notification at least 14 days before the changes take effect
Update the "Last updated" date at the top of this page
Make the revised Terms available on our website
Your continued use of GridSentinel after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service and delete your account.
19. Data and Privacy
We collect, use, and protect your personal information in accordance with our Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using the Service, you consent to the collection and use of your information as described in the Privacy Policy. This includes data necessary to operate the Service, such as battery telemetry, electricity pricing data, and automation logs.
20. Dispute Resolution
If a dispute arises in connection with these Terms or the Service:
Step 1: Contact us at hello@gridsentinel.app with a description of the dispute. We will work in good faith to resolve it informally.
Step 2: If the dispute is not resolved within 30 days, either party may pursue formal resolution.
This clause does not prevent either party from seeking urgent injunctive or interlocutory relief from a court of competent jurisdiction.
21. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Subject to any rights you may have under the ACL, any disputes not resolved informally will be subject to the exclusive jurisdiction of the courts of New South Wales.
22. Severability
If any provision of these Terms is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
23. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Foundry05 Pty Ltd in relation to your use of GridSentinel. They supersede all prior agreements, representations, and understandings, whether written or oral.
24. Contact
If you have any questions about these Terms, please contact us: